Identity Verification:
Hocket ensures a secure platform by verifying freelancers' credibility and identity through our dedicated staff before they become enlisted as verified freelancers.
In-App Chat:
Seamless communication within the app allows clients and freelancers to discuss details and clarify any concerns.
Post-Service Payments (for new freelancers):
Payment is only processed once the service is completed, giving clients confidence in the quality of work from new freelancers.
Hocket Tiers:
Freelancer tiers based on experience, sales, revenue, and reviews provide insight into a freelancer's reliability and expertise.
Service Verification:
Services undergo a verification process by Hocket staff to ensure quality and reliability before being listed on the platform.
Hocket Recommendation Rating:
Evaluate the safety of new services through a calculated rating based on freelancer-provided information, documents, references, and expertise in the application.
service transaction
Find service
Effortlessly locate the desired service within our platform.
chat with freelancer
Engage in detailed discussions with your chosen freelancer through our secure chat feature to clarify project specifics.
service progress
Once mutually agreed upon, the service commences, progressing smoothly toward completion.
payment
Facilitate secure transactions by making payments directly to the freelancer upon successful service completion.
Note: Freelancers in Hocket Tiers 3 and 4 have the option to request a percentage upfront before initiating the service.
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Ts & Cs
Eligibility
Our freelancing app is open to all individuals who are at least 18 years old and have the legal capacity to enter into contracts. By accessing our app, you represent and warrant that you meet these eligibility requirements.
Prohibited Services The following services are prohibited on our app:
a. Any service that is illegal or violates the laws and regulations of the country or region where you are offering or receiving the service.
b. Any service that is discriminatory or promotes hate, violence, or intolerance.
c. Any service that involves the sale or promotion of adult or lewd content, including but not limited to pornography, nudity, and sexual services.
d. Any service that promotes or facilitates illegal activities, including but not limited to fraud, hacking, and piracy.
If we discover that you are offering or requesting any of the prohibited services, we reserve the right to immediately terminate your account and ban you from using our app. If we discover that you are offering or requesting any of the prohibited services, we reserve the right to immediately terminate your account and ban you from using our app.
User Conduct When using our app, you agree to:
a. Abide by all applicable laws, regulations, and guidelines.
b. Not engage in any activity that may harm or disrupt our app, servers, or network.
c. Not harass, bully, intimidate, or threaten any other user or person.
d. Not use any offensive or abusive language, including cursing or hate speech.
e. Not engage in any fraudulent or deceptive practices.
f. Not use our app to solicit or spam other users or people.
Freelancer Service Research
While we strive to create a secure environment, users are encouraged to conduct thorough research on freelancers' sale history, communicate with prior customers, and review feedback before purchasing any freelancing service. Hocket cannot be held accountable for any issues that may arise.
If you violate any of these user conduct rules, we reserve the right to take appropriate action, including but not limited to banning you from our app and reporting you to law enforcement authorities.
Intellectual Property
Our app and all of its content, including but not limited to text, graphics, logos, and software, are the property of our company or our licensors and are protected by intellectual property laws. You may not copy, reproduce, distribute, or use any of our content without our prior written consent.
Disclaimer of Warranties
Our app is provided "as is" and without any warranties, express or implied. We do not guarantee that our app will be free from errors or interruptions, or that it will meet your expectations or requirements. We are not responsible for any losses or damages that you may incur as a result of using our app.
Limitation of Liability In no event shall we be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our app, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold us harmless from any and all claims, damages, liabilities, and expenses arising out of or in connection with your use of our app, including but not limited to any violation of these terms and conditions.
Modification of Terms and Conditions
We reserve the right to modify these terms and conditions at any time, without prior notice. Your continued use of our app after any such modifications shall constitute your acceptance of the modified terms and conditions.
Thank you for using our freelancing app! Please ensure that you conduct thorough research on freelancers' sale history, communicate with prior customers, and check reviews before making any purchases. Hocket cannot be held accountable for any issues that may arise in the freelancing process.